In natanmercedes.com (hereinafter, “the Site”, “we”, “us” or “our”), we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, share and protect your information when you visit our website.

By using this Site, you agree to the terms of this Privacy Policy. If you do not agree to the terms set forth herein, we encourage you not to use our services or provide your personal information.

1. Information We Collect

We collect different types of information from users to improve the experience on the Site and deliver relevant content. The information we collect may include:

1.1. Personal Information

We may collect personal information when users voluntarily provide it to us through contact forms, newsletter subscriptions, or direct interactions. This information may include:

• Name and surname
• Email address
• Phone number
• Social media information (if you choose to communicate with us through them)
• Any other data that the user decides to share

1.2. Browsing and Usage Information

When you access the Site, we automatically collect certain information about your device and browsing behavior, such as:

• IP address
• Browser type and settings
• Operating system
• Pages visited and time spent
• Links you have clicked on
• Location data (if you allow)

1.3. Cookies and Similar Technologies

We use cookies and tracking technologies to improve user experience and personalize content. You can find out more in our Privacy Policy. Cookie Policy.

2. How We Use the Information We Collect

The information collected is used for various purposes, including:

• Improving user experience on the Site.
• Respond to queries and requests sent via the contact form.
• Personalize content and recommendations depending on your interests.
• Perform analysis and statistics on the traffic and use of the Site.
• Comply with legal regulations and protect our rights and safety.

We do not use users' personal information for purposes other than those mentioned without prior consent.

3. Sharing and Disclosure of Information

We do not sell, rent or share personal information with third parties without your consent, except in the following circumstances:

• Service providers: We may share information with third parties who assist us in operating the Site (e.g., hosting services, analytics platforms, payment processors, etc.).
• Legal compliance: If required by law, government regulations or in response to legal requests from competent authorities.
• Protection of rights: To protect our rights, property or safety, as well as that of our users.

In the event of a sale, merger or acquisition of our company, user information may be transferred as part of the business assets.

4. Information Security

We implement technical and organizational security measures to protect personal information from unauthorized access, alteration, disclosure or destruction. These measures include:

• Encryption of sensitive data
• Use of security protocols (HTTPS)
• Restricted access to personal information
• Continuous security monitoring

However, no online system is completely secure. While we do our best to protect user information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for any legal, accounting, or security requirements.

6. User Rights

As a user of our Site, you have rights over your personal information, including:

• Access: You can request information about the data we store about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Elimination: You can request that we delete your personal information in certain cases.
• Opposition: You may object to the use of your information for certain purposes.
• Restriction: You may request that we restrict the processing of your data in certain circumstances.

7. Use of Cookies and Tracking Technologies

This Site uses cookies and similar technologies to improve user experience. Cookies allow us to remember preferences, analyze trends and personalize content.

You can manage your cookie preferences through your browser settings. For more details, please see our Privacy Policy. Cookie Policy.

8. Third Party Services

We may use third-party services on our Site, such as Google Analytics, Facebook Pixel, or other digital marketing tools. These services may collect information about your activity on our Site and other websites.

To learn how these services handle your information, please review their respective privacy policies.

9. International Data Transfer

If you access the Site from outside the Dominican Republic, you acknowledge and agree that your information may be transferred to servers located in other countries, including those with different data protection laws.

We ensure that any data transfer complies with applicable regulations and maintains adequate levels of protection.

10. Links to Other Websites

Our Site may contain links to external websites. We are not responsible for their privacy practices or the content of such sites. We recommend that you review their policies before providing any personal information.

11. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with the corresponding update date.

We encourage you to periodically review this Policy to be informed about how we protect your information.

12. Acceptance of this Policy

By using our Site, you confirm that you have read, understood and agree to this Privacy Policy. If you do not agree with any part of it, we recommend that you do not continue to use our services.